End-To-End Modern Retailing To Future-Proof Dealerships
THE FUTURE BELONGS TO THE CONNECTED DEALERSHIP
The industry and world are changing, but the car business is still a people business, and the first dealers to truly connect instant consumer technology with the local car buying experience are going to win. Online Shopper™ is the end-to-end digital retailing solution that seamlessly connects your website, in-store, and delivery experience to efficiently scale your business for a larger customer base.
Pricing & Packages Enroll
SYNC TO YOUR WEBSITE
Our digital retailing solution is not a widget or add-on. As part of the Dealer Inspire Platform, Online Shopper™ seamlessly turns your website into a space where shoppers can instantly explore, compare, and customize payment options to make real buying decisions online.
SAVE & COMPARE MULTIPLE VEHICLES
Nobody buys the first VDP they click on, so we set out to create a digital experience for the way people actually shop. Online Shopper™ is the first digital retailing solution that empowers consumers to make real buying decisions by comparing multiple vehicles and payment options at the same time in their personalized “Garage”.
OFFER PAYMENTS WITH REAL-TIME BANK RATES
By syncing up with the local banks of your choice, online shoppers can customize their personalized deals based on the real rates you are able to offer — ensuring that the payment they’re excited about online is the same one they’ll sign for.
ACCELERATE TRADE-INS
Empower shoppers to get instant trade-in estimate ranges that calculate into their payment options and accelerate the buying process. Powered by TradePending™, your customers receive accurate estimates based on real-time market data that build trust and protect your margins.
ADD AFTERMARKET PRODUCTS
Your vehicle accessories and insurance products can be easily integrated into the shopping experience, allowing customers to add to their cart with one-click, no-brainer decisions.
REAL-TIME DEAL COLLABORATION
Online Shopper™ leads are not just leads — they’re digital walk-ins actively exploring your vehicles and their payment options to make a purchase decision. That’s why we built-in the ability for dealers to work with shoppers in real-time to make vehicle recommendations, update payment details, and guide them to signature totally online.
TEXT LEADS INTO SALES
You can even work these deals entirely through SMS text messages, meeting customers where they are after they’ve left your website to conveniently follow-up, answer questions, change details, and close the deal.
HAVE CONVERSATIONS™
Online Shopper™ also works hand-in-hand with Conversations™ — our advanced messaging platform with live video chat — so your team can instantly help shoppers with their questions and keep deals moving forward online just like they do in the showroom.
CHECK-OUT & SIGN ONLINE
Once a consumer is excited about their vehicle and payment plan, they can schedule pick-up or delivery in a matter of seconds and then digitally sign an Intent To Purchase agreement from their inbox.
CONNECT YOUR MARKETING
Once you’re set-up for the buying experience that consumers will love, you need to let them know about it. As the leading website and connected marketing provider, we will make the most of every opportunity with seamless campaigns that generate customers by showing why you’re the best way to buy a car.
REPORT THROUGH ONE PRIZM™
Online Shopper™ data seamlessly integrates into our proprietary reporting software PRIZM™, so you can see your digital retailing performance alongside your website analytics, paid search performance, Dealer Inspire support requests, and more.